At The Vastra Collections, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may request an exchange or return within 7 days of delivery.
To be eligible for a return or exchange, the product must be unused, unwashed, and in its original packaging with tags intact.
Products purchased during sale offers or customized products are not eligible for return or exchange.
Slight color variations may occur due to photography and screen resolution differences and will not be considered as defects.
Once your request is approved, our team will guide you through the return process. Refunds, if applicable, will be processed within 7–10 working days after product inspection.
For any support regarding returns or exchanges, please contact us: